Technical Questions: Questions about
downloading the software and technical problems
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What
do I have to do in Gambling to play in #1Dealer Casino? |
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How
long is the download process? |
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What
are the minimum system requirements for running the casino
software? |
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What
should I do if I receive a message "Disconnection Timeout"? |
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I
don't see the #1Dealer Casino icon on my desktop. How can I find it? |
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I
received a message "Username or Password incorrect". What's
wrong? |
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What
should I do if I receive a message "Internet connection not
detected"?
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What do I have to do in Gambling to
play in #1Dealer Casino Casino?
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In Gambling to play in #1Dealer Casino you must first download and run our
software. You can easily do this by following our step-by-step Quick Start,
which describes in detail how to install the casino software. You can also
click on the 'Download Software' button on our main page to download the
casino software.
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How long is the download
process?
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The casino software is compressed to about 5 MB, which takes
approximately 15 minutes to download using a standard 56 Kbps modem. Using
ISDN or DSL this takes considerably less time. Having the software
downloaded to your computer gives you a much more stable and exciting
gameplay. The graphics are beautifully rendered and are intended to create
the atmosphere of a real casino and give you a sense of actually being in
the casino. Also, since the graphics and games modules are already
installed on your computer, only small packets of data are transferred
between your computer and our servers. For more information on downloading
the casino software refer to our Quick
Start.
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What are the minimum system
requirements for running the casino software?
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Our casino software's minimum requirements are: Pentium 133Mhz, 8 MB
of hard disk space, 16 MB of RAM with either Windows 98, 2000, ME, XP or
NT operating systems. For the most enjoyable gaming experience set your
screen resolution to 800X600 or higher and set the screen colors to High
Color (16 bit) or more. If you are using a resolution of 640X480, you
might consider hiding your Taskbar. You can do this by right click on the
Taskbar, select "Properties" and then put a checkmark on the "Auto hide"
checkbox.
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What should I do if I receive a
message "Disconnection Timeout"?
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This can be caused either by not taking any actions in the casino for
10 minutes or by having a slow Internet connection, which is possibly
affected by heavy traffic on the Internet. If you receive this message
simply try to reconnect to the casino.
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I don't see the #1Dealer Casino icon
on my desktop. How can I find it?
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If you can't find the '#1Dealer Casino' icon on your desktop simply follow
these steps:
- Click on the "Start" at the bottom left corner of your screen.
- Choose "Find" or "Search" and then choose "Files or folders" or "For
Files or Folders".
- In the text box under "named", or "Search for files or folders
names", type in #1Dealer Casino and click on "Find Now", or "Search
now". This will start the search for #1Dealer Casino.exe file.
- If you get a file #1Dealer Casino.exe under the "name" tab in the
white window then #1Dealer Casino.exe was found. Double click on the
file in Gambling to run the casino software.
- If the search ended without giving any results then the file is not
present on the hard disk. If you have other drives configured on your
hard disk (like d: or other drives) you can repeat the search in each of
the other drives. If you still don't find the file you will have to
download the casino software again.
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I received a message "Username or
Password incorrect". What's wrong?
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If you have forgotten your username or your password, please send us
your name, address, phone number and e-mail under which you have
registered to support@n1dcasino .com and
request your username and password. Once your details are authenticated,
you will receive a notification to your e-mail containing your username
and your password.
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What should I do if I receive a
message "Internet connection not detected"?
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Check if you are connected to the Internet and try again. If you're
still encountering problems contact our support at support@mysportbook.info.
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